- Refund requests will only be considered within 7 Days from the date of purchase.
- The refund request must be submitted in writing.
- The customer must provide a valid reason for the refund request, such as technical issues or dissatisfaction with the course content.
- If the course has been accessed by the customer, a refund will only be granted if the customer can demonstrate that they have made a good faith effort to engage with the course and have not found it satisfactory.
- If a refund is granted, the course provider will refund the customer the full amount paid for the course, minus any transaction fees incurred during the initial purchase.
What information do we collect?
We may collect the following types of personal information:
- Contact information, such as your name, email address, and phone number
- Billing information, such as your credit card details
- Usage information, such as the features you use, the pages you visit, and the time and date of your visits
- Technical information, such as your IP address, browser type, and device type
- Other information you choose to provide to us, such as feedback or support requests
How do we use your information?
We use your information for the following purposes:
- To provide our software solutions and learning management system for accounting software to you
- To communicate with you about our services, including billing and support
- To improve our services, including by analyzing usage data and feedback
- To comply with legal obligations, such as tax or accounting requirements
- To protect our rights and property, and to prevent fraud and other illegal activities
How do we share your information?
We may share your information with the following parties:
- Our service providers, who help us operate our business and provide our services
- Other users of our services, to the extent necessary to provide our services to you
- Third parties, such as regulators or law enforcement agencies, to comply with legal obligations or to protect our rights and property
We do not sell or rent your personal information to third parties.
How do we protect your information?
We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee absolute security.
How long do we keep your information?
We retain your personal information for as long as necessary to provide our services to you, and as required by applicable law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your rights and choices
You have the right to access, correct, and delete your personal information. You may also have the right to restrict our use of your information, object to our processing of your information, and receive your information in a portable format.
To exercise these rights, please contact us using the information below. Please note that we may require additional information from you to verify your identity before fulfilling your request.
PW Holdings, NO: 42, Paradis, Millennium City, Athurugiya, Sri Lanka. email@example.com